How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@aurahouz.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@aurahouz.com
The lamp came in time, packed well, all the elements are whole, it does not shine very bright, the order is satisfied!
Bought two lamps, the store sent quickly. The parcel is well packed, it came without damage. There were minor scuffs, the seller made compensation. Promptly replied in chat. Recommend!
It’s relatively fast, right and beautiful
Came quickly, packed reliably, quality worthy
Delivery is very fast, the lamp came whole, without scratches, the coloring is good, complete with a light bulb, even too bright. Corresponds to the description. Thank you!
Apply more super nice and elegant. Even bigger than I expected. They are beautiful and ideal, luxury and shipping acceptable, very fast everything
Good lamp ,recommend
Pretty solidly lamp made
The order came in 15 days, everything is well packed, complete with bulbs
Everything came in integrity and safety, looks all worthy
Item delivered fast and look amazing!
Good wall lamp ,easy to install , very satisfied
Absolutely love them! they arrived within 1 week to Switzerland! great store and communication.
The sconce correspond to the description, normal quality, were supplied complete with bulbs.