How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@aurahouz.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@aurahouz.com
Came very well packed
Hi all! So came to me a messenger with insanely beautiful birds! They are beautiful! All unharmed and unharmed-no flaws. I’m delighted! Thank you to the store, more orders, success and prosperity! Recommend!
It came very well packaged, thank you very much for that. The bird is wonderful, the same as in the photo!
These birds are beautiful, the store had great communication, fast shipping and packaged very well. You’ll love the birds quality and dealing with this seller
Are perfect beautiful well wrapped well fast arrived in Japan I loved, very careful with the product arrived perfect they are perfect, beautiful, well wrapped, very quickly arrived in Japan I loved it, very careful with the product, they arrived perfect
Very pretty and fancy. Looks good quality. The shade of gold looks just like the pictures.
They are beautiful, the perfect size and arrive intact
Birds of good quality, came just a week at the point of issue, like
Very fast arrived 1 week and perfect
Very high quality and beautiful figures! Delivered quickly! Packing is super strong!
Very nice
Perfect!