How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@aurahouz.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@aurahouz.com
A good lamp, all as in the photo!)
Delivery 2 weeks. Looks exactly like in the description.
Very good store!!!! Great lamp! After sending out, the seller himself wrote with an apology that he was wrong, and sent a lamp with a lamp of 6000 K that I cannot use. After short talks, the seller sent the lamp with 3000 K (warm yellow color), at his own expense. Very decent seller/store. I already had this on Ali, but it’s more an exception than a rule. Definitely recommend!!!