How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@aurahouz.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@aurahouz.com
Very solid workmanship. There are several imperfections on the glass. Well packed. Fast delivery
Arrived in the estimated time and very well packed so it arrived perfect. It is more beautiful than photos, easy to assemble and install. It came with a bulb of only 5w so I have put a provisional one until I buy a suitable one. Recommended seller, I am very satisfied
It arrived in good condition, well packaged and well foamed
Fast delivery, good lighting effect, recommended
Fast delivery, glass intact
Fast delivery, arrived within 7 days, good service from the seller
good
Very nice lamp
Very nice lamps. I encountered a problem, but was able to fix it quickly with the seller. I recommend.
Corresponds to what is described and the quality appears to be good.
Well protected and quality product
almost good, not very easy to assemble (not to hard also, but not best construction design). looks great, works perfectly.
Very beautiful lamp, thank you seller!
Everything went great and quickly, lamp arrived safely, looks super nice, thank you very much. Always happy again
Awesome