How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@aurahouz.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@aurahouz.com
Excellent lamp, product quality and packaging at altitude. The cord was shortened so that the switch was on the table. My daughter is happy. Recommend!
Excellent lamp to the house, I liked that even the bulb was put in the kit. Very nice and stylish.
Quality lamp, looks good, packed well.
Excellent lamp, three modes of light from warm to cold, came for a month
Quality lamp, the bulb is bright enough. Not a very convenient switch, but not critical. Lamp arrived very quickly. Thank you store!
Very high quality lamp: a real tree and a neatly executed white matte light. The level of light on the lamp is good and smoothly adjustable, the bulb does not flashing. Thank you!
The lamp is excellent, I really like it, I got a whole. White seems more beautiful than green, although my husband liked more green. But the packing is just horror, the cheapest foam, all opened, everywhere stuck, clogged vacuum cleaner
The lamp came quickly enough, very beautiful, in the scandal interior fit perfectly!! With the store did not communicate, the purchase is very satisfied, definitely recommend!
A good lamp, it’s a pity only in the kit is not a spare bulb. TK I do not know if it will be easy to find the same in my store. Prices for it jump, then higher, then lower. I took for 1550
Came very quickly, cool, stylish. Recommend
Recevied very early. The lamp is very amazing. Came packed. I LOVE IT!!!!
Looks very nice
Excellent, made qualitatively, very perfectly fits into the interior, this cursor it fixes the position of the lamp, stable, was very well packed, and came relatively quickly, 20 days ago. Purchase satisfied
I got there quickly. Great lamp. Perfectly fit into the interior. The switch is more convenient to position closer to the lamp, I had to wind the cord
Received very well packed. Great quality and beautiful. Very attentive. Recommend this shop, have a great service.
Excellent lamp, packed in foam. The bulb is included, but I replaced it with a more powerful one.